1. Returns

Custom items cannot be returned. However, if you received damaged items please reach out to us at info@gateway-apparel.com within 10 days of delivery and we'll do our best to make it right

2. Do you offer local pick up?

Yes, at check out there will be an option for FREE local pick up and the address

3. What forms of payment do you accept?

We accept most major credit cards and PayPal

4. How long will it take for my custom order to be completed?

Production times once we receive the image/logo file with all the requirements are estimated between 5-7 business days.

5. I need my logo in a different size or placement that the options pictured. What should I do?

We'll be happy to send you a quote with the image/logo size and placement desired. Reach out to us at info@gateway-apparel.com or use the "Contact Us" button at the end of this page.

5. Bulk Pricing

For more information on bulk prices please contact us at info@gateway-apparel.com or send us a message using the "Contact Us" button below

We understand that every project is unique, so we encourage you to reach out with any specific product or design ideas, even if it's not listed as an option.

We're here to help make your ideas a reality!